Terms of Service

1. About these terms

These terms form the basis of the agreement between you (the client) and SGGY Pty Ltd (we, us, our). Where we provide a signed engagement letter, proposal or statement of work, that document applies alongside these terms. If there is any inconsistency, the signed engagement document prevails to the extent of the inconsistency.

2. Our services

We provide professional business and consulting services, which may include business advisory, planning, analysis, operational review and related support. The specific scope, deliverables, timelines and fees for each engagement will be set out in a written proposal or quote provided to you before work commences.

Any indicative timeframes or outcomes communicated by us are estimates made in good faith and are not guarantees. Consulting services are provided in an advisory capacity; final business decisions remain your responsibility.

3. Quotes and engagement

Quotes provided by us are valid for 30 days from the date of issue unless otherwise stated in writing. A quote is an invitation to treat and does not constitute a binding offer. An engagement commences when you accept a quote in writing (including by email) and any agreed deposit or upfront payment has been received.

Work outside the agreed scope will be quoted separately and will not commence without your written approval.

4. Fees and payment

• Fees are set out in your quote or engagement document and are quoted in Australian dollars (AUD), exclusive of GST unless stated otherwise.
• Invoices are payable within 14 days of the invoice date unless otherwise agreed in writing.
• We may suspend work or withhold deliverables if invoices remain overdue, and we may charge reasonable costs of recovering overdue amounts.
• Deposits and payments for completed work are generally non-refundable, except where required by law or where we cancel the engagement.

5. Your responsibilities

To enable us to perform our services effectively, you agree to provide accurate, complete and timely information, relevant documents and reasonable access to personnel where required. You confirm that any information you supply is truthful and that you have the right to share it. Delays caused by late or incomplete information may affect timelines and, where applicable, fees.

6. Intellectual property

You retain ownership of materials you provide to us. Upon full payment of our fees, you receive a licence to use the deliverables we prepare for you for your internal business purposes. We retain ownership of our pre-existing methodologies, frameworks, templates and know-how. You must not resell or redistribute our deliverables as your own product without our prior written consent.

7. Confidentiality

Both parties agree to keep confidential information received from the other party confidential and to use it only for the purposes of the engagement. This obligation does not apply to information that is publicly available, already known to the receiving party without restriction, or required to be disclosed by law.

8. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted or modified. Our services come with guarantees under the Australian Consumer Law that cannot be excluded.

To the fullest extent permitted by law, and except for liability that cannot be excluded under the Australian Consumer Law, our total liability arising out of or in connection with our services is limited, at our option, to the resupply of the relevant services or the payment of the cost of having the services supplied again.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, including loss of profit, revenue, goodwill or anticipated savings, arising from your use of our services or this website. Nothing in this clause limits liability for conduct that cannot be limited by law.

10. Privacy

We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By engaging our services, you consent to us collecting, using and disclosing personal information as described in that policy.

11. Termination

Either party may terminate an engagement by giving 14 days' written notice. You remain liable for fees for work performed up to the date of termination. We may terminate an engagement immediately if you breach these terms, fail to pay overdue invoices, or if continuing the engagement would place us in breach of the law or our professional obligations.

12. Website use

The content of this website is general in nature and does not constitute financial, legal or tax advice. You should obtain independent professional advice appropriate to your circumstances before acting on any information published on this website. You must not use this website in any way that breaches applicable laws or infringes the rights of others.

13. Governing law

These terms are governed by the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them.

14. Changes to these terms

We may update these terms from time to time. The current version published on this website applies to engagements accepted after the date of publication. We encourage you to review this page periodically.

15. Contact us

If you have any questions about these Terms of Service, please contact us:

• Business name: SGGY Pty Ltd
• ABN: 54 703 622 271
• Location: Melbourne VIC, Australia
• Email: ceo@sggy.online
• Website: https://sggy.online

You can also reach us through our contact page or request a proposal via our quote page.